Welcome to Natural Healing Paradise ("we," "us," or "our"). These Terms and Conditions govern your use of our website naturalhealingparadise.com and the purchase of natural healing products from our online store. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please do not use our website.
1. Eligibility
- You must be at least 18 years old to use our website or purchase our products.
- By using our website, you confirm that you are of legal age and have the authority to enter into a binding agreement.
2. Product Information
- We strive to provide accurate descriptions, images, and pricing for our natural healing products. However, we do not guarantee that all information is error-free, complete, or current.
- Product colors may vary slightly due to monitor settings or other factors beyond our control.
3. Orders and Payment
- All orders are subject to product availability and acceptance by us.
- We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.
- Payment must be made in full at the time of purchase. We accept Credit cards and PayPal.
- Prices are in Australian Dollars (AUD) and include GST (Goods and Services Tax) where applicable.
4. Shipping and Delivery
- We aim to process and ship orders within 3 business days. Delivery times may vary depending on your location and shipping method.
- Shipping costs will be calculated at checkout and are the responsibility of the customer.
- Risk of loss or damage to products passes to you upon delivery.
5. Returns and Refunds
- We accept returns of unopened and unused products within 14 days of delivery.
- To initiate a return, please contact us at jr@naturalhealingparadise.com for instructions.
- Refunds will be issued to the original payment method once the returned product is received and inspected.
- We do not offer refunds for products that have been opened, used, or damaged after delivery.
- All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage.
6. Intellectual Property
- All content on our website, including text, images, logos, and designs, is the property of Natural Healing Paradise and is protected by copyright and trademark laws.
- You may not reproduce, distribute, or use any content from our website without our prior written consent.
7. User Conduct
- You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
- Prohibited activities include but are not limited to:
- Engaging in fraudulent or deceptive behavior.
- Uploading or transmitting harmful or malicious content.
- Attempting to gain unauthorized access to our website or systems.
8. Disclaimer of Warranties
- Our website and products are provided "as is" and "as available" without any warranties, express or implied.
- We do not guarantee that our website will be error-free, secure, or uninterrupted.
- The use of our natural healing products is at your own risk. We are not responsible for any adverse effects or outcomes resulting from their use.
9. Limitation of Liability
- To the fullest extent permitted by law, Natural Healing Paradise shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or products.
- Our total liability for any claim related to your use of our website or products is limited to the amount you paid for the product(s) in question.
10. Indemnification
You agree to indemnify and hold harmless Natural Healing Paradise, its owners, employees, and affiliates from any claims, damages, or expenses arising out of your use of our website, violation of these terms, or infringement of any third-party rights.
11. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content, accuracy, or practices of these external sites.
12. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from your use of our website or products will be resolved in the courts of Queensland.
13. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the revised terms.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Natural Healing Paradise
Email: jr@naturalparadise.com